Frequently asked questions
What is MyCareDrop?+
A trusted care navigation and support platform for families caring for aging loved ones.
Who is MyCareDrop for?+
Anyone supporting an aging loved one — a parent, spouse, partner, relative, grandparent, or close friend.
What does the $199 membership include?+
A personalized Care Roadmap, the AI Care Navigator, planning tools, our private caregiver community, and ongoing guidance.
Can MyCareDrop help me find caregiving support?+
Yes. Hands-on local support is currently available in select areas.
Can I talk to a real person?+
Yes — through a Care Clarity Call or ongoing Concierge Support.
Is MyCareDrop a home care agency?+
No. We help families navigate care and connect with the right support — we are not a staffing agency.
Does Medicare or insurance cover this?+
MyCareDrop is a private membership and does not bill insurance.
Can I cancel my membership?+
Yes, anytime. Your benefits stay active until the end of your membership year.